Fairplay Privacy Policy
Scope of This Privacy Policy
This Privacy Policy applies to personal data processed in connection with Fairplay websites, digital services, account features, communications and other interactions with the brand.
It does not automatically apply to third-party websites, services or platforms that may be accessible through external links. Those services operate under their own privacy policies and data-processing practices.
Information We May Collect
The information collected depends on how you interact with Fairplay and which services are available in your location.
Account and contact information may include your name, email address, telephone number, date of birth, account credentials and other details provided when registering or communicating with the platform.
Where identity or eligibility verification is lawfully required, additional information may be requested to confirm identity, age or other relevant details. This may include information contained in identification documents or verification records.
Technical information may be collected automatically when the platform is accessed. This can include IP address, device type, operating system, browser information, language settings, approximate location based on technical data, session information and activity associated with the use of the platform.
Fairplay may also process records of communications with customer support, preferences submitted through the platform and information required to maintain account security or investigate suspicious activity.
Where payment or transaction functionality is lawfully available, information connected with such transactions may also be processed. Payment information may be handled in cooperation with authorised payment or financial service providers.
How Personal Data Is Used
Personal data is processed only for defined business, operational, security and legal purposes.
Information may be used to create and manage accounts, provide access to available services, verify user information, respond to enquiries, maintain platform functionality and improve the overall user experience.
Data may also be processed to protect accounts and systems against fraud, unauthorised access, misuse and other security risks.
Where permitted by applicable law, information may be used for service-related communications, platform updates, analytics and the improvement of digital features. Promotional communications are sent only where there is an appropriate legal basis to do so, and users may be given the ability to manage relevant communication preferences.
Personal data may also be processed when necessary to comply with applicable legislation, regulatory requirements, lawful requests from authorities or legal proceedings.
Cookies and Similar Technologies
Fairplay may use cookies and similar technologies to support platform functionality, remember preferences, understand how digital services are used and maintain security.
Some cookies are necessary for technical operation, account functionality or security. Others may support analytics, performance measurement or personalisation where permitted.
Browser settings can generally be used to restrict or remove cookies. Disabling certain technologies may affect the availability or performance of some platform features.
Where applicable law requires consent for non-essential cookies or similar technologies, those technologies will be used in accordance with the relevant consent requirements.
How Information May Be Shared
Fairplay does not disclose personal information without a legitimate reason.
Data may be shared with companies involved in operating or supporting the platform, including technology providers, hosting services, security providers, customer support partners, professional advisers and other service providers acting for legitimate business purposes.
Where lawful payment or verification functions are available, relevant information may also be provided to organisations responsible for processing payments, verifying identity or preventing fraud.
Information may be disclosed to regulators, courts, law-enforcement authorities or other public bodies where required by law or in response to a valid legal request.
If a corporate restructuring, merger, acquisition, transfer of business or similar transaction takes place, relevant information may be transferred as part of that process, subject to applicable legal requirements and appropriate safeguards.
International Data Processing
Fairplay has an international presence, and personal data may therefore be processed or stored in countries other than the country from which a user accesses the platform.
When information is transferred internationally, reasonable measures are taken to protect it in accordance with applicable data protection requirements. Service providers receiving personal data are expected to process it only for authorised purposes and to apply appropriate safeguards.
Cross-border data transfers may also be subject to restrictions or requirements imposed by the laws of the relevant jurisdiction.
Data Retention
Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected or for another legitimate purpose permitted by law.
Retention periods may depend on the type of information, the nature of the user relationship, security requirements and applicable legal or regulatory obligations.
Information may be retained after an account becomes inactive where this is necessary to comply with legal obligations, resolve disputes, investigate fraud, enforce agreements or protect legitimate interests.
When personal data is no longer required, it may be deleted, anonymised or otherwise handled in accordance with applicable retention requirements.
Data Security
Protecting personal information is an important part of operating Fairplay.
Administrative, organisational and technical measures may be used to reduce the risk of unauthorised access, loss, alteration, disclosure or misuse of personal data. These measures can include access controls, system monitoring, security procedures and other safeguards appropriate to the nature of the information being processed.
No online service or method of electronic storage can guarantee absolute security. Users also play an important role in protecting their accounts and should keep passwords and other access credentials confidential.
If you believe that an account has been compromised, contact Fairplay support as soon as possible through the available official support channels.
Your Privacy Rights
Depending on the applicable law and the stage at which relevant data protection provisions are in force, users may have rights concerning the personal data Fairplay processes.
These may include the ability to request information about personal data, seek correction or updating of inaccurate information, request deletion where legally available, withdraw consent where processing is based on consent, and raise a grievance concerning the handling of personal information.
Certain rights may be limited where retaining or processing information is necessary to comply with legal obligations, prevent fraud, resolve disputes or establish, exercise or defend legal claims.
Requests relating to personal data can be submitted through the official customer support or privacy contact channels made available by Fairplay.
Privacy and Data Protection in India
Fairplay takes applicable Indian privacy and information-technology requirements into account when processing personal data relating to users in India.
India’s Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025 introduce a national framework governing the processing of digital personal data. The relevant provisions are being brought into force according to the implementation timetable established by the Government of India.
Fairplay will continue to review its privacy practices as applicable provisions take effect and as regulatory requirements develop.
Nothing in this Privacy Policy is intended to limit rights that cannot lawfully be excluded under applicable data protection legislation.
Children and Age Restrictions
Fairplay services are intended for adults and are not directed at children.
We do not seek to knowingly collect personal data from individuals who are not legally eligible to use the relevant services. Age-related requirements may vary depending on the jurisdiction and the type of service involved.
If information relating to an ineligible minor is identified, appropriate action may be taken in accordance with applicable law, including restricting access or deleting information where required.
Third-Party Services and Links
The platform may contain links to external websites, applications or services operated by third parties.
Fairplay does not control the privacy practices of independent third parties and is not responsible for how they collect or process information. Before providing personal information to an external service, users should review its privacy policy and relevant terms.
The presence of an external link does not by itself mean that Fairplay controls or endorses the data-processing practices of the third party.
Changes to This Privacy Policy
This Privacy Policy may be updated to reflect changes in platform functionality, business operations, security practices, legal requirements or data protection regulation.
When material changes are made, the revised version will be published with an updated revision date. Additional notice may be provided where required by applicable law.
Users are encouraged to review this page periodically to stay informed about how personal information is handled.
Contact Us
Questions, requests or concerns regarding this Privacy Policy or the processing of personal data can be submitted through the official Fairplay customer support or privacy communication channels available on the platform.
Requests should include sufficient information to allow the matter to be identified and handled appropriately. Additional verification may be required before information relating to an account or personal data can be disclosed or modified.